Too often, the search for a body shop occurs after the accident.

Car accidents, even small ones, are traumatic. Dealing with the health and welfare of the people involved should be your focus, not worrying about where to take your car.

Here are some basic guidelines will help in the search for the right body shop:

* Interview in-depth. Ask friends, colleagues and family for recommendations before picking facilities. Always ask for references of people who have had different types of repairs done at different times. This will provide insight about shop strengths and weaknesses in particular areas. Ask the references some standard questions: (e.g., how well did the car perform? How did it look and has it lasted? How do they solve problems? Were you treated fairly and with honesty?)

* Visit any prospective shop. Look for a clean and organized facility; ask to see vehicles they have just repaired; and request proof of auto body certifications (generally ASE and I-CAR training).

* Make sure the shop and its’ owners have a long and proven track record of being honest and fair. Remember “if someone will  lie for you they will lie to you.” And “if a shop will hide or steal a deductable for you, then they will also cheat and steal from you!”

* Always remember that the bitterness of poor quality will remain long after the low price is forgotten.